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- | ====== Customer Service Representative ====== | ||
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- | ===== Daily Tasks ===== | ||
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- | - [[:a1:csr:call_taking|Call Taking]] | ||
- | - Check Voicemail | ||
- | - Check Email | ||
- | - Enter Parts Receipts from CEPM | ||
- | - Process Invoices/Payments | ||
- | - Process Bids | ||
- | - [[:a1:guides:agreements#scheduling_inspections|Schedule A-1 Annual Inspections (when possible)]] | ||
- | - [[:a1:guides:processing_deposits|Process Deposits]] | ||
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- | ===== Weekly Tasks ===== | ||
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- | - **Monday's** | ||
- | - NA | ||
- | - **Tuesday's** | ||
- | - [[:a1:guides:happy_calls|Happy Calls]] | ||
- | - [[:a1:guides:dme_reports|DME Reports]] | ||
- | - **Wednesday's** | ||
- | - NA | ||
- | - **Thursday's** | ||
- | - NA | ||
- | - **Friday's** | ||
- | - NA | ||
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- | ===== Yearly Tasks ===== | ||
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- | * [[:guide:managing_backflows|Managing Backflows]] | ||
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